Please read the following Terms carefully and retain a copy for your future reference. These Terms & Conditions apply to our online sales and our direct customer sales (warehouse and showroom customers)

Blue Concepts Ltd., is a UK business retailing online as ("we", "our") using the website address

Blue Concepts Ltd trades as Monsoon Bathrooms, our alternative website can be found at and our alternative email address is

Our showroom is located in NW London.

Contact email:

Please DO NOT arrange for a plumber or suitably qualified professional until you are in receipt of the goods and they have been checked for damage, missing parts, etc. We will not be held liable for monies owing to professional tradesmen who are unable to complete a job owing to delivery problems. We recommend CORGI registered tradesmen.

All prices are in Great Britain Pounds Sterling. We reserve the right to alter any and all of our prices at any time. All goods are INCLUSIVE of VAT (currently @ 17.5%). A VAT invoice will be supplied in all circumstances.

The goods shal be deemed to be the property of Blue Concepts Ltd., until paid for in full and a receipt issued in respect thereof.

Money Back Guarantee
Goods may be returned within 7 working days of receipt for a full refund. If the order is cancelled before dispatch, a full refund will be made. The packaging must be in an unopened and resellable condition. The customer is responsible for the cost of returning the goods back to us. We will refund your money, within 30 days of cancellation, less any delivery charges incurred to us. Returns outside of this period will not be accepted.


Full details of delivery times and methods will be outlined to you by our staff at the time of ordering your goods. All goods can be collected from our showroom, if necessary. Please allow up to 48hrs notice period for personal pick ups. DELIVERY IS INCLUDED IN SALE PRICE.

Damaged Goods
Please inspect goods thoroughly before signing. Damaged goods must be brought to our attention with 24hours of delivery. There are no circumstances where any claim for damages can arise once the goods have been installed or used (except for when a manufacturers fault or defect arises)


Goods come with a manufacturers warranty. This warranty does not apply to any defect in the goods arising from fair wear & tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the supplier.
This does not affect your statutory rights.

Use of our site & Showroom customers
To the fullest extent permitted at law, Blue Concepts Ltd., is providing both this site and its showroom facilities on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to the company and this website or the information, content, prices, materials, or products included in our inventory, without limitation, warranties of merchantability, satisfactory quality and fitness for a particular purpose.
To the fullest extent permitted at law, neither Blue Concepts Ltd, nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of any information, content, materials or products/services supplied. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Blue Concepts Ltd., does not limit its liability for death or personal injury to the extent that it only arises as a result of the negligence of the company and its associates.

Privacy Policy
Any of your details' recorded by Blue Concepts Ltd, will be held in accordance with the provision with the Data Protection Act and will not be provided to third parties.

Items specifications are subject to change. However, if this affects your order you will be fully notified. All images on this site are a representation of how the goods will look. Again, this will be explained prior to your purchase. Please note that our products must be fitted by an industry professional or a suitably qualified person.

Please note that all images, and the BC logo are copyright Blue Concepts Ltd and our manufacturers and suppliers as applicable.

Errors and Omissions
Blue Concepts Ltd have made every effort to ensure that the information on our site (and on all of our literature), is accurate and up to date. However, if there are any errors we reserve the right to supply the correct product at the correct price, our representatives will have the correct and current information.